Asset maintenance maturity model: structured guide to maintenance process maturity. (2015)

• Record Type: Journal Article
• Authors: Chemweno, Peter; Pintelon, Liliane; Horenbeek, Adriaan Van; Muchiri, Peter N.
• Is Part Of: International journal of strategic engineering asset management. Volume 2 Number 2(2015)
• Page Start: 119
• Page End: 135
• Publication Date: 2015
• Subjects: asset management -- maturity model -- risk assessment -- performance measurement -- benchmarking -- maintenance maturity ladder -- decision making capabilities -- maintenance decision making; Facility management -- Periodicals; Plant engineering -- Periodicals; 658.2005
• Languages: English
• ISSNs: 1759-9733

Abstract

In today's dynamic business environment, organisations are adapting asset management strategies as a means of gaining a competitive advantage. This is achieved through implementing effective maintenance program(s). However, implementing such program(s) is often not straightforward due to lack of a structured decision making framework. This article proposes a generic asset maintenance maturity model as a structured guide to maintenance process maturity. The proposed model aims at assessing the maintenance decision making capabilities within organisations. A weighted maintenance performance assessment score is proposed that facilitates performance measurement and benchmarking. Based on the weighted score, organisations are situated on a five-level maintenance maturity ladder. Moreover, the proposed approach incorporates risk assessment methodologies as a means of directing improvement actions towards maintenance maturity.