MOOCs in tourism and hospitality: a review. (3rd July 2018)

• Record Type: Journal Article
• Authors: Lin, Jingjing; Cantoni, Lorenzo; Murphy, Jamie
• Is Part Of: Journal of teaching in travel & tourism. Volume 18:Number 3(2018)
• Page Start: 217
• Page End: 235
• Publication Date: 2018-07-03
• Subjects: Massive Open Online Courses -- MOOCs -- tourism -- hospitality -- case studies; Tourism -- Study and teaching (Higher) -- Periodicals; Tourism -- Research -- Periodicals; 338.47910711
• DOI: 10.1080/15313220.2018.1428505
• Languages: English
• ISSNs: 1531-3220

Abstract

ABSTRACT: Massive Open Online Courses (MOOCs) have grown significantly and globally in less than ten years. However, practices and research in tourism and hospitality MOOCs remain nascent. This study proposes the MOOC Components Framework with six groups of course components: scaffolding, lectures, networking, collaboration, assessment, and affirmation. Drawing on this framework and a case study method, the study analyses 18 tourism and hospitality MOOCs from higher education institutions. The results highlight that: tourism and hospitality MOOC offerings lack diversity; the forum is the preferred communication tool; social media are comparatively underused; the discontinuity of MOOC instructors needs attention; and finally, littless multilingual support is available.