Cite
HARVARD Citation
Zayer, L. et al. (n.d.). The Nature and Implications of Consumers' Experiential Framings of Failure in High-Risk Service Contexts. Journal of service research. pp. 303-317. [Online].
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Zayer, L. et al. (n.d.). The Nature and Implications of Consumers' Experiential Framings of Failure in High-Risk Service Contexts. Journal of service research. pp. 303-317. [Online].