The effects of using social network sites on academic performance: the case of Qatar. Issue 3 (9th April 2018)

• Record Type: Journal Article
• Authors: Al-Yafi, Karim; El-Masri, Mazen; Tsai, Ray
• Is Part Of: Journal of enterprise information management. Volume 31:Issue 3(2018)
• Page Start: 446
• Page End: 462
• Publication Date: 2018-04-09
• Subjects: Academic performance -- Social network sites -- Technology addiction -- Chen's internet addiction scale -- Usage behaviour; Management information systems -- Periodicals; Business logistics -- Periodicals; Business -- Data processing -- Periodicals; Management -- Data processing -- Periodicals; 658.05
• DOI: 10.1108/JEIM-08-2017-0118
• Languages: English
• ISSNs: 1741-0398

Abstract

Abstract : Purpose: Social network sites (SNSs) have been common applications attracting a large number of users in Qatar. Current literature remains inconclusive about the relationship between SNS usage and users' academic performance. While one stream confirms that SNS usage may lead to addiction and seriously affect individuals' academic performance, other studies refer to SNS as learning enablers. The purpose of this paper is twofold: first, it investigates the SNS usage profiles among the young generation in the Gulf Cooperation Council (GCC) represented by Qatar; second, it examines the relationship between the identified SNS usage profiles and their respective users' academic performance. Design/methodology/approach: The study follows a quantitative survey-based method that was adapted from Chen's internet Addiction Scale to fit the context of social networks. Data were collected from students of two universities in Qatar, one private and another public. Respondents' grade point average was also collected and compared across the different usage profiles to understand how SNS usage behavior affects academic performance. Findings: Results reveal that there is no linear relationship between SNS usage and academic performance. Therefore, this study further investigates SNS usage profiles and identifies three groups: passive (low usage), engaged (normal usage) and addicted (high usage). It was found that engaged users demonstrate significantly higher academic performance than their passive and addicted peers. Moreover, there is no significant difference in the academic performance between passive and addicted users. Research limitations/implications: This study is cross-sectional and based on self-reported data collected from university students in Qatar. Further research venues could employ a more general sample covering a longer period, differentiating between messaging tools (e.g. WhatsApp) and other pure SNS (e.g. Twitter), and to cover other aspects than just academic performance. Originality/value: This study complements research efforts on the influence of technology on individuals and on the society in the GCC area. It concludes that engaged SNS users achieve better academic performance than the addicted or passive users. Contradicting the strong linear relationship between SNS and performance, as claimed by previous studies, is the main originality of this paper.