Exploring the Nuances of Nurse-Patient Interaction through Concept Analysis: Impact on Patient Satisfaction. (January 2016)

• Record Type: Journal Article
• Authors: Evans, Emily C.
• Is Part Of: Nursing science quarterly. Volume 29:Number 1(2016:Jan.)
• Page Start: 62
• Page End: 70
• Publication Date: 2016-01
• Subjects: concept analysis -- nurse-patient interaction -- nursing theory -- patient satisfaction; Nursing -- Periodicals; 610.7305
• DOI: 10.1177/0894318415614904
• Languages: English
• ISSNs: 0894-3184

Abstract

Patient satisfaction is a major priority in healthcare. Nurse-patient interaction has a direct effect on patient satisfaction and is essential to the provision of nursing care. Using the Avant and Walker method of concept analysis, the author explores what shapes nurse-patient interaction; the defining attributes, antecedents, consequences and empirical referents. In addition, cases are provided that illustrate various types of nurse-patient interaction. The author also discusses the concept of nurse-patient interaction in light of current nursing research trends and priorities, adding to the base of nursing knowledge that will facilitate the highest quality nursing care and patient satisfaction.