Cite
HARVARD Citation
Sugathan, P. et al. (2018). Toward a conceptualization of perceived complaint handling quality in social media and traditional service channels. European journal of marketing. pp. 973-1006. [Online].
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Sugathan, P. et al. (2018). Toward a conceptualization of perceived complaint handling quality in social media and traditional service channels. European journal of marketing. pp. 973-1006. [Online].