Exploring the link between management communication and emotions in mergers and acquisitions. (2nd June 2016)

• Record Type: Journal Article
• Authors: Zagelmeyer, Stefan; Sinkovics, Rudolf R.; Sinkovics, Noemi; Kusstatscher, Verena
• Is Part Of: Revue canadienne des sciences de l'administration. Volume 35:Number 1(2018)
• Page Start: 93
• Page End: 106
• Publication Date: 2016-06-02
• Subjects: communication -- emotions -- M&As -- international business; communication -- émotions -- M&As -- commerce international; Management -- Periodicals; Management -- Canada -- Periodicals; 658.005
• DOI: 10.1002/cjas.1382
• Languages: English
• ISSNs: 0825-0383

Abstract

Abstract: News on merger and acquisition (M&A) activities frequently dominate the popular business press. While the announcement of an M&A usually elicits enthusiasm in the business community, it also results in increased levels of uncertainty, stress, and anxiety for employees. Based on a qualitative analysis of four international M&A cases, this paper integrates emotions and communication during mergers and acquisitions in a conceptual framework. We argue that management communication and information flows during all stages of an M&A process represent affective events, which in a cognitive appraisal process trigger positive and negative emotions. These in turn may influence employee attitudes, behaviour, and performance, and ultimately also M&A success. Copyright © 2016 ASAC. Published by John Wiley & Sons, Ltd.