Cite
HARVARD Citation
Delpechitre, D. et al. (2018). Faking it: salesperson emotional intelligence's influence on emotional labor strategies and customer outcomes. Journal of business & industrial marketing. 33 (1), pp. 53-71. [Online].
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Delpechitre, D. et al. (2018). Faking it: salesperson emotional intelligence's influence on emotional labor strategies and customer outcomes. Journal of business & industrial marketing. 33 (1), pp. 53-71. [Online].