Applying project management for new service development. Issue 3 (5th September 2016)

• Record Type: Journal Article
• Authors: Su, Chun-Hsien; Chen, Ping-Kuo
• Is Part Of: International journal of innovation science. Volume 8:Issue 3(2016)
• Page Start: 185
• Page End: 198
• Publication Date: 2016-09-05
• Subjects: Project management -- New service development (NSD) -- IPMA ICB 3.0 -- PMI PMBOK guide; Creative thinking -- Periodicals; Creative ability -- Periodicals; Creative ability in business -- Periodicals; Creative ability in technology -- Periodicals; Technological innovations -- Periodicals; 153.35
• DOI: 10.1108/IJIS-09-2016-013
• Languages: English
• ISSNs: 1757-2223

Abstract

Abstract : Purpose: This paper aims to provide an innovative solution on new service development (NSD) implementation by the project management competences and processes of IPMA ICB 3.0 and PMI PMBOK Guide 5th E. Design/methodology/approach: By breaking NSD work breakdown structure into five control accounts, each account has its own suggested work packages concluded from reviewed literatures. Findings: This research sequentially presents proper PM competences and processes as solutions for these control accounts and their work packages. Research limitations/implications: This study was to provide an innovative solution on NSD implementation by the project management competences and processes of IPMA ICB 3.0 and PMI PMBOK Guide 5th E. By breaking NSD work breakdown structure into five control accounts, each account has its own suggested work packages concluded from reviewed literatures. This research sequentially presents proper PM competences and processes as solutions for these control accounts and their work packages. Consequently, we concluded that the PM competences and processes furnish a favorable base where any NSD project is suitable to deploy without compromising its original features. Practical implications: Consequently, it is concluded that the PM competences and processes furnish a favorable base where any NSD project is suitable to deploy without compromising its original features.