Cite
HARVARD Citation
, . (2014). The moderating effect of normative commitment on the service quality‐customer retention relationship. European journal of marketing. 48 (3), pp. 657-673. [Online].
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, . (2014). The moderating effect of normative commitment on the service quality‐customer retention relationship. European journal of marketing. 48 (3), pp. 657-673. [Online].