Cite
HARVARD Citation
Zhou, R. et al. (2017). Who tends to answer open-ended questions in an e-service survey? The contribution of closed-ended answers. Behaviour & information technology. 36 (12), pp. 1274-1284. [Online].
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Zhou, R. et al. (2017). Who tends to answer open-ended questions in an e-service survey? The contribution of closed-ended answers. Behaviour & information technology. 36 (12), pp. 1274-1284. [Online].