Usability evaluation with tasks characterized by the information search process: the China National Knowledge Infrastructure. Issue 4 (1st August 2016)
- Record Type:
- Journal Article
- Title:
- Usability evaluation with tasks characterized by the information search process: the China National Knowledge Infrastructure. Issue 4 (1st August 2016)
- Main Title:
- Usability evaluation with tasks characterized by the information search process: the China National Knowledge Infrastructure
- Authors:
- Ma, Cuichang
Cao, Shujin
Gu, Tinghua - Editors:
- Thomsett-Scott, Beth
- Abstract:
- Abstract : Purpose: The purpose of this study is to present an approach to evaluating the usability of digital libraries in terms of knowledge states within the information search process (ISP) by investigating the connections among components with which users interact, perceived usability and task stages. The China National Knowledge Infrastructure (CNKI), the most popular digital library in China, was chosen to be studied. Design/methodology/approach: With the research framework, measurements were generated for perceived usability in task stages for efficiency, effectiveness and satisfaction. Two usability experiments and usability tests were administered to 22 subjects in two groups. Three information retrieval tasks were designed according to the characteristics of knowledge states within the ISP for each experiment. The transaction logs were captured and the experimental results were recorded. Users completed a pre-search questionnaire and post-search questionnaire, and interviews were conducted. Findings: The study showed that both interactions on components of the digital library and usability scores differed with sequential tasks characterized by knowledge states within the ISP; new usability problems relating to the CNKI were found based on empirical results. Originality/value: Many studies on the usability evaluation of digital libraries focused on the outcome rather than on the ISP. This study proposed an effective approach to usability evaluation based on users'Abstract : Purpose: The purpose of this study is to present an approach to evaluating the usability of digital libraries in terms of knowledge states within the information search process (ISP) by investigating the connections among components with which users interact, perceived usability and task stages. The China National Knowledge Infrastructure (CNKI), the most popular digital library in China, was chosen to be studied. Design/methodology/approach: With the research framework, measurements were generated for perceived usability in task stages for efficiency, effectiveness and satisfaction. Two usability experiments and usability tests were administered to 22 subjects in two groups. Three information retrieval tasks were designed according to the characteristics of knowledge states within the ISP for each experiment. The transaction logs were captured and the experimental results were recorded. Users completed a pre-search questionnaire and post-search questionnaire, and interviews were conducted. Findings: The study showed that both interactions on components of the digital library and usability scores differed with sequential tasks characterized by knowledge states within the ISP; new usability problems relating to the CNKI were found based on empirical results. Originality/value: Many studies on the usability evaluation of digital libraries focused on the outcome rather than on the ISP. This study proposed an effective approach to usability evaluation based on users' knowledge states within the ISP. … (more)
- Is Part Of:
- Electronic library. Volume 34:Issue 4(2016)
- Journal:
- Electronic library
- Issue:
- Volume 34:Issue 4(2016)
- Issue Display:
- Volume 34, Issue 4 (2016)
- Year:
- 2016
- Volume:
- 34
- Issue:
- 4
- Issue Sort Value:
- 2016-0034-0004-0000
- Page Start:
- Page End:
- Publication Date:
- 2016-08-01
- Subjects:
- Digital libraries -- Periodicals
Libraries -- Automation -- Periodicals
025.00285 - Journal URLs:
- http://www.emeraldinsight.com/journals.htm?issn=0264-0473 ↗
http://www.emeraldinsight.com/ ↗ - DOI:
- 10.1108/EL-05-2015-0074 ↗
- Languages:
- English
- ISSNs:
- 0264-0473
- Deposit Type:
- Legaldeposit
- View Content:
- Available online (eLD content is only available in our Reading Rooms) ↗
- Physical Locations:
- British Library DSC - 3702.580500
British Library DSC - BLDSS-3PM
British Library HMNTS - ELD Digital store - Ingest File:
- 5147.xml