An extensible framework for collaborative e-governance platform workflow modeling using data flow analysis. Issue 3 (3rd July 2017)

• Record Type: Journal Article
• Authors: Liu, Luning; Ju, Jingrui; Feng, Yuqiang
• Is Part Of: Information technology for development. Volume 23:Issue 3(2017)
• Page Start: 415
• Page End: 437
• Publication Date: 2017-07-03
• Subjects: Collaborative e-governance platform -- workflow modeling -- data flow analysis -- function object -- object-oriented; Information technology -- Developing countries -- Periodicals; Electronic data processing -- Developing countries -- Periodicals; 004
• DOI: 10.1080/02681102.2017.1311832
• Languages: English
• ISSNs: 0268-1102

Abstract

ABSTRACT: As IT-enabled collaborative technologies facilitate the transformation from government to governance, governments are working to establish collaborative e-governance platforms across organizational boundaries in different contexts, especially in developed countries. In contrast, most developing countries are still at a nascent stage of platform construction. There is little research investigating the function-oriented across-organization platform modeling required to drive platform design and development for developing countries. Therefore, we propose a framework for collaborative e-governance platform workflow modeling, including three level-extensible dimensions of requirement, method, and model. Specifically, we identify four basic functions and eight patterns, extend a method of object-oriented workflow modeling using data flow analysis, and separately model the platform on the top level and object level. Finally, we apply the framework to a citizen appeal processing platform to validate its utility. The framework provides an operable method and reusable function object models, which contribute to the contextualized collaborative e-governance platform modeling for developing regions.