Cite
HARVARD Citation
Silva, R. et al. (2017). Altruistic Punishment: A Consumer Response to Service Failure. Journal of marketing theory and practice. 25 (4), pp. 421-435. [Online].
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Silva, R. et al. (2017). Altruistic Punishment: A Consumer Response to Service Failure. Journal of marketing theory and practice. 25 (4), pp. 421-435. [Online].