A note on systems intelligence in knowledge management. Issue 4 (8th May 2017)

• Record Type: Journal Article
• Authors: Sasaki, Yasuo
• Is Part Of: Learning organization. Volume 24:Issue 4(2017)
• Page Start: 236
• Page End: 244
• Publication Date: 2017-05-08
• Subjects: Systems thinking -- Knowledge management -- SECI model -- Systems intelligence; Organizational learning -- Periodicals; Organizational effectiveness -- Periodicals; 658.005
• DOI: 10.1108/TLO-09-2016-0062
• Languages: English
• ISSNs: 0969-6474

Abstract

Abstract : Purpose: This paper aims to show that systems intelligence (SI) can be a useful perspective in knowledge management, particularly in the context of the socialization, externalization, combination and internalization (SECI) model. SI is a recently developed systemic concept, a certain kind of human intelligence based on a systems thinking perspective. Design/methodology/approach: This paper first provides an overview of the related literature, and then conceptually discusses the role of SI in organizational knowledge creations. Findings: SI can work as a powerful momentum in each stage as well as the whole process of SECI. Originality/value: This paper is the first application of SI to the field of knowledge management. It provides us with a new perspective to touch human factors in knowledge management processes, which are considered to be essential in the SECI model.