Cite
HARVARD Citation
Crijns, H. et al. (2017). How to deal with online consumer comments during a crisis? The impact of personalized organizational responses on organizational reputation. Computers in human behavior. pp. 619-631. [Online].
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Crijns, H. et al. (2017). How to deal with online consumer comments during a crisis? The impact of personalized organizational responses on organizational reputation. Computers in human behavior. pp. 619-631. [Online].