Computer‐based training (CBT) intervention reduces workplace violence and harassment for homecare workers. Issue 7 (July 2017)

• Record Type: Journal Article
• Authors: Glass, Nancy; Hanson, Ginger C.; Anger, W. Kent; Laharnar, Naima; Campbell, Jacquelyn C.; Weinstein, Marc; Perrin, Nancy
• Is Part Of: American journal of industrial medicine. Volume 60:Issue 7(2017)
• Page Start: 635
• Page End: 643
• Publication Date: 2017-07
• Subjects: computer‐based training -- consumer‐employers -- homecare workers -- sexual harassment -- workplace violence; Medicine, Industrial -- Periodicals; Médecine du travail -- Périodiques; 616.9803
• DOI: 10.1002/ajim.22728
• Languages: English
• ISSNs: 0271-3586

Abstract

Abstract : Background: The study examines the effectiveness of a workplace violence and harassment prevention and response program with female homecare workers in a consumer driven model of care. Methods: Homecare workers were randomized to either; computer based training (CBT only) or computer‐based training with homecare worker peer facilitation (CBT + peer). Participants completed measures on confidence, incidents of violence, and harassment, health and work outcomes at baseline, 3, 6 months post‐baseline. Results: Homecare workers reported improved confidence to prevent and respond to workplace violence and harassment and a reduction in incidents of workplace violence and harassment in both groups at 6‐month follow‐up. A decrease in negative health and work outcomes associated with violence and harassment were not reported in the groups. Conclusion: CBT alone or with trained peer facilitation with homecare workers can increase confidence and reduce incidents of workplace violence and harassment in a consumer‐driven model of care.