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Manganari, E. et al. (2017). Enhancing the impact of online hotel reviews through the use of emoticons. Behaviour & information technology. 36 (7), pp. 674-686. [Online].
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Manganari, E. et al. (2017). Enhancing the impact of online hotel reviews through the use of emoticons. Behaviour & information technology. 36 (7), pp. 674-686. [Online].