An Approach to Quantify the Factors That Affect Performance Measurement System Implementation. Issue 2 (3rd April 2017)

• Record Type: Journal Article
• Authors: Keathley-Herring, Heather
• Is Part Of: Engineering management journal. Volume 29:Issue 2(2017)
• Page Start: 63
• Page End: 73
• Publication Date: 2017-04-03
• Subjects: Analytic Network Process -- Cognitive Mapping -- Implementation, Performance Measurement Systems -- Performance Measurement Systems -- Success Factors; Continuous Improvement, Organizational and Performance Assessment, Organization and Work System Design, Organization Development and Change; Engineering -- Management -- Periodicals; Engineering -- Management; Periodicals; 620.0068
• DOI: 10.1080/10429247.2017.1298181
• Languages: English
• ISSNs: 1042-9247

Abstract

Abstract: Although there have been many important academic advancements in the area of performance measurement systems, many practitioners and researchers still report encountering significant challenges during practical applications. This has led to the development of research to identify factors that affect the success of performance measurement systems. Previous studies attempt to identify and evaluate these factors, but there is little evidence of the inter-relationships and overall effects of various factors on the successful implementation of performance measurement systems. This article describes an exploratory study that applies an existing approach, originally proposed to design performance measurement systems, to investigate the effectiveness of the approach in quantifying the systemic effects of success factors on the implementation of a performance measurement system. The results of this study suggest that applying this approach provides quantitative assessments of the systemic effects of the success factors, which can be used to design more robust implementation strategies.