Making LibGuides Work: Student Interviews and Usability Tests. Issue 1 (2nd January 2017)

• Record Type: Journal Article
• Authors: Conerton, Kate; Goldenstein, Cheryl
• Is Part Of: Internet reference services quarterly. Volume 22:Issue 1(2017)
• Page Start: 43
• Page End: 54
• Publication Date: 2017-01-02
• Subjects: research guides -- usability -- academic libraries -- digital reference; Internet -- Periodicals; Library information networks -- Periodicals; Reference services (Libraries) -- Periodicals; Internet in library reference services -- Periodicals; 025.002854678
• DOI: 10.1080/10875301.2017.1290002
• Languages: English
• ISSNs: 1087-5301

Abstract

ABSTRACT: This article discusses student use of and feedback on LibGuides in an academic library. The authors conducted interviews and usability tests with on-campus and distance students to determine their preferences and expectations, as well as to identify specific pain points. Based on the findings, the authors changed LibGuides best practices at their institution and overhauled the LibGuides index page.