88% of consumers open to call centre voice biometrics. (April 2017)
- Record Type:
- Journal Article
- Title:
- 88% of consumers open to call centre voice biometrics. (April 2017)
- Main Title:
- 88% of consumers open to call centre voice biometrics
- Abstract:
- Abstract : Consumers in Asia Pacific are overwhelmingly in favour of companies using voice recognition to authenticate their identity when interacting with a contact centre. A NICE survey of 900 consumers in Australia, Hong Kong, India, Indonesia, Philippines and Singapore discovered the following:
- Is Part Of:
- Biometric technology today. Number 4(2017)
- Journal:
- Biometric technology today
- Issue:
- Number 4(2017)
- Issue Display:
- Volume 2017, Issue 4 (2017)
- Year:
- 2017
- Volume:
- 2017
- Issue:
- 4
- Issue Sort Value:
- 2017-2017-0004-0000
- Page Start:
- 3
- Page End:
- Publication Date:
- 2017-04
- Subjects:
- Biometry -- Periodicals
Biometric identification -- Periodicals
Personal identification products industry -- Periodicals
338.4757015195 - Journal URLs:
- http://www.sciencedirect.com/science/journal/09694765 ↗
https://www.magonlinelibrary.com/journal/btto ↗
http://www.elsevier.com/journals ↗
http://www.elsevierscitech.com/nl/btt/home.asp ↗ - DOI:
- 10.1016/S0969-4765(17)30067-X ↗
- Languages:
- English
- ISSNs:
- 0969-4765
- Deposit Type:
- Legaldeposit
- View Content:
- Available online (eLD content is only available in our Reading Rooms) ↗
- Physical Locations:
- British Library DSC - 2087.983000
British Library DSC - BLDSS-3PM
British Library HMNTS - ELD Digital store - Ingest File:
- 1443.xml