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HARVARD Citation
Lin, M. et al. (2017). Assessing the effectiveness of empowerment on service quality: A multi-level study of Chinese tourism firms. Tourism management. pp. 411-425. [Online].
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Lin, M. et al. (2017). Assessing the effectiveness of empowerment on service quality: A multi-level study of Chinese tourism firms. Tourism management. pp. 411-425. [Online].