Airbnb customer experience: Evidence of convergence across three countries. (March 2017)
- Record Type:
- Journal Article
- Title:
- Airbnb customer experience: Evidence of convergence across three countries. (March 2017)
- Main Title:
- Airbnb customer experience: Evidence of convergence across three countries
- Authors:
- Brochado, Ana
Troilo, Michael
Shah, Aditya - Abstract:
- Highlights: We test convergence regarding customer experiences in the hospitality realm. We examine 1, 776 Airbnb web reviews across the US, Portugal, and India. Using thematic analysis, we find support for convergence of consumer experiences. Our contribution is this analysis and finding of consumer convergence.
- Is Part Of:
- Annals of tourism research. Volume 63(2017)
- Journal:
- Annals of tourism research
- Issue:
- Volume 63(2017)
- Issue Display:
- Volume 63, Issue 2017 (2017)
- Year:
- 2017
- Volume:
- 63
- Issue:
- 2017
- Issue Sort Value:
- 2017-0063-2017-0000
- Page Start:
- 210
- Page End:
- 212
- Publication Date:
- 2017-03
- Subjects:
- Tourism -- Periodicals
- Journal URLs:
- http://www.sciencedirect.com/science/journal/01607383 ↗
http://www.elsevier.com/journals ↗ - DOI:
- 10.1016/j.annals.2017.01.001 ↗
- Languages:
- English
- ISSNs:
- 0160-7383
- Deposit Type:
- Legaldeposit
- View Content:
- Available online (eLD content is only available in our Reading Rooms) ↗
- Physical Locations:
- British Library DSC - 1044.800000
British Library DSC - BLDSS-3PM
British Library HMNTS - ELD Digital store - Ingest File:
- 352.xml