What and who with: A social approach to double-sided recommendation. Issue 101 (May 2017)

• Record Type: Journal Article
• Authors: Lombardi, Ilaria; Vernero, Fabiana
• Is Part Of: International journal of human-computer studies. Issue 101(2017)
• Page Start: 62
• Page End: 75
• Publication Date: 2017-05
• Subjects: Recommender systems -- Group recommendation -- Social network -- User model -- Content-based recommendation -- Double sided recommendations; Human-machine systems -- Periodicals; Systems engineering -- Periodicals; Human engineering -- Periodicals; Human engineering; Human-machine systems; Systems engineering; Periodicals; Electronic journals; 004.019
• DOI: 10.1016/j.ijhcs.2017.01.001
• Languages: English
• ISSNs: 1071-5819

Abstract

Abstract: Double-sided recommendations (DSR) have been recently introduced for an item and a group that the item is destined for. Herein we present an algorithm which takes inspiration from the Social Comparison Theory to recommend items that had an average positive evaluation from other users on the target user's social network. Other users' judgments are weighted according to the influence these users have on the target. Moreover, for each recommended item, we propose a group that encompasses all the target users' contacts who expressed a positive opinion on it. Our data show that users consider double-sided recommendations more useful than traditional recommendations which provide equivalent information. It was observed that our "social" DSR algorithm performs better in the event recommendation domain than a content-based one which has already been recognised as providing a good performance, in terms of precision, recall, accuracy and F1. This result is strengthened by our demonstrating that the good performance DSRs provide also depends on their peculiar structure and not only on the fact that they include "social" information. The item-recommendation part also performed better than a user-based collaborative filtering algorithm. Lastly, we found that users' scores for recommended item-group packages can be better predicted by considering only the system scores for the recommended groups, at least in the domain of social and cultural events. Abstract : Highlights: DSR are suggestions made of an item and a group with whom that item can be consumed. We propose a DSR algorithm using information from the target user's social network. The DSR algorithm performs better than a user-based CF one in suggesting items. In the event domain our DSR algorithm outperforms a traditional, content-based one. Users seem to focus on the suggested group when assessing DSR in the event domain.