Influence of temperament and character on online gamer loyalty: Perspectives from personality and flow theories. (May 2017)

• Record Type: Journal Article
• Authors: Huang, Han-Chung; Huang, Li-Shia; Chou, Yu-Jen; Teng, Ching-I
• Is Part Of: Computers in human behavior. Volume 70(2017)
• Page Start: 398
• Page End: 406
• Publication Date: 2017-05
• Subjects: Online game -- Temperament -- Character -- Flow -- Loyalty; Interactive computer systems -- Periodicals; Man-machine systems -- Periodicals; 004.019
• DOI: 10.1016/j.chb.2017.01.009
• Languages: English
• ISSNs: 0747-5632

Abstract

Abstract: Online games are a popular form of computer communication, and their continued use is fueled by on online gamer loyalty, i.e., the intention to repeatedly play a game. However, the relevant literature has not sufficiently examined what personality traits should influence users to be loyal and the underlying mechanism, indicating a research gap. Therefore, the purpose of this study is to examine how temperament and character impact online gamer loyalty. Personality and flow theories were used for developing the theoretical model and responses from 1861 online gamers were analyzed using structural equation modeling. The analytical results indicate that online gamers' persistence, novelty seeking, and reward dependence encourage their loyalty through increased skill, challenge, and flow. Cooperativeness also improves loyalty through increased interdependence, while self-transcendence increases it through increased telepresence and flow. This study is the first examining the impact of gamer temperament and character dimensions on loyalty. Highlights: This study examines how temperament and character impact online gamer loyalty. Persistence, novelty seeking, and reward dependence positively relate to loyalty. Cooperativeness improves loyalty through interdependence. Self-transcendence increases loyalty through telepresence and flow.