An Investigation of American Medical Tourists' Posttravel Experience. Issue 3 (3rd April 2017)

• Record Type: Journal Article
• Authors: Drinkert, Allison; Singh, Neha
• Is Part Of: Journal of hospitality marketing & management. Volume 26:Issue 3(2017)
• Page Start: 335
• Page End: 346
• Publication Date: 2017-04-03
• Subjects: Medical tourism -- perceived quality -- pull factors -- push factors; Hospitality industry -- Marketing -- Periodicals; Leisure industry -- Marketing -- Periodicals; 338.47910688
• DOI: 10.1080/19368623.2017.1241199
• Languages: English
• ISSNs: 1936-8623

Abstract

Abstract: Medical tourism has gained intense momentum within the past two decades, and more Americans than ever before are seeking medical care from international alternatives. Although there has been extensive study regarding the pretravel motivations for medical tourism, there is a distinct gap of empirical research when it comes to travelers' overall perception of their posttravel medical tourism experience. This study focuses on measuring the relationship between medical tourists' push and pull factors on the overall perceived quality of their medical tourism experience. This study surveyed U.S. medical tourists who have sought medical care outside of the United States. The research investigated respondents' perception of the destination location, medical tourism experience, and overall perceived quality.