Capacity and readiness for quality improvement among home and community-based service providers. Issue 3 (1st October 2016)

• Record Type: Journal Article
• Authors: Abrahamson, Kathleen; Myers, Jaclyn; Arling, Greg; Davila, Heather; Mueller, Christine; Abery, Brian; Cai, Yun
• Is Part Of: Home health care services quarterly. Volume 35:Issue 3/4(2016)
• Page Start: 182
• Page End: 196
• Publication Date: 2016-10-01
• Subjects: Home and community-based services -- organizational readiness -- quality -- quality improvement -- state policy; Home care services -- Periodicals; Home care services -- United States -- Periodicals; Home Care Services -- Periodicals; 362.14
• DOI: 10.1080/01621424.2016.1264343
• Languages: English
• ISSNs: 0162-1424

Abstract

ABSTRACT: The objective of this study was to explore home and community-based service (HCBS) providers' perspectives of organizational readiness for quality improvement (QI). Data were obtained from a survey of participants (N = 56) in a state-sponsored HCBS QI initiative. Quality improvement challenges included lack of time and resources, staff apprehension or resistance, resistance from consumers and families, and project sustainability. Support from leadership was viewed as an important factor in participating organizations' decision to engage in QI. Internal resources available to support QI varied widely between participating organizations, with differences observed between smaller and larger agencies, as well as between provider types and populations served.