There's Work to be Done: Exploring Library–Vendor Relations. Issue 1 (2nd January 2017)

• Record Type: Journal Article
• Authors: Ostergaard, Kirsten; Rossmann, Doralyn
• Is Part Of: Technical services quarterly. Volume 34:Issue 1(2017)
• Page Start: 13
• Page End: 33
• Publication Date: 2017-01-02
• Subjects: Business relationships -- communication -- customer relations -- library–publisher relationships -- library–vendor relationships -- vendor relations; Technical services (Libraries) -- Technological innovations -- Periodicals; Technical services (Libraries) -- Automation -- Periodicals; Library science -- Technological innovations -- Periodicals; 025.0202854
• DOI: 10.1080/07317131.2017.1238196
• Languages: English
• ISSNs: 0731-7131

Abstract

Abstract : Academic library and vendor professionals were surveyed to determine strengths and weaknesses of these relationships—revealing, in some cases, conflicting priorities. The two groups offered perspectives on communication preferences, organizational strategies, priorities, and local challenges. Trends emerging from the survey results highlight a need to explore the library–vendor relationship further. This article will be of interest to academic librarians and staff working regularly with vendors in acquisitions or collection management.