A Case Study Demonstrating the Use of Appreciative Inquiry in a Financial Coaching Program. (December 2016)

• Record Type: Journal Article
• Authors: Delgadillo, Lucy M.; Palmer, Lance; Goetz, Joseph
• Is Part Of: Family and consumer sciences research journal. Volume 45:Number 2(2016:Dec.)
• Page Start: 166
• Page End: 178
• Publication Date: 2016-12
• Subjects: financial coaching -- appreciative inquiry -- money scripts -- financial literacy -- counseling; Home economics -- Periodicals; Home economics -- Research -- Periodicals; Families -- Periodicals; 640
• DOI: 10.1111/fcsr.12191
• Languages: English
• ISSNs: 1077-727X

Abstract

Abstract : This article presents a case study of appreciative inquiry applied to client work within the context of a solution‐focused, financial coaching program. Appreciative inquiry (AI) is a process—a generative process—wherein a client envisions, describes, and constructs a new meaning or reality through structured questions and answers, and then designs a way to get there (to their destiny). The origins, tenets, and applications of AI approach are described, followed by a case study to facilitate a client's overcoming of a specific, maladaptive money script utilizing AI. The article provides implications for financial practitioners and a foundation for future research on the effectiveness of the AI approach in financial coaching.