Cite
HARVARD Citation
Mandal, P. et al. (2016). Postservice Recovery Customer Satisfaction in Indian Retail Banking: Scale Development and Validation. Journal of Asia-Pacific business. 17 (4), pp. 272-292. [Online].
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Mandal, P. et al. (2016). Postservice Recovery Customer Satisfaction in Indian Retail Banking: Scale Development and Validation. Journal of Asia-Pacific business. 17 (4), pp. 272-292. [Online].