Reaching Beyond Library Employees: Assessing IT Student Workers. Issue 8 (16th November 2016)

• Record Type: Journal Article
• Authors: Martin, Pamela N.; Fagerheim, Britt
• Is Part Of: Journal of library administration. Volume 56:Issue 8(2016)
• Page Start: 913
• Page End: 923
• Publication Date: 2016-11-16
• Subjects: library employees -- employee training -- assessment -- student employees -- information commons -- staffing; Library administration -- Periodicals; 025.1
• DOI: 10.1080/01930826.2016.1232939
• Languages: English
• ISSNs: 0193-0826

Abstract

ABSTRACT: This article examines a collaboration between academic librarians and campus IT to provide library training and assessment for computer lab consultants who work in the library. Pre- and post-tests were used to gauge lab consultants' ability to answer frequently asked library questions using online guides. This research project also served as a pilot for collaborations between the library's Coordinator of Outreach and Peer Learning and supervisors of student workers in the library.