The role of goal awareness and information technology self-efficacy on job satisfaction of healthcare system users. Issue 7 (2nd July 2016)

• Record Type: Journal Article
• Authors: Hwang, Yujong; Lee, Younghwa; Shin, Dong-Hee
• Is Part Of: Behaviour & information technology. Volume 35:Issue 7(2016)
• Page Start: 548
• Page End: 558
• Publication Date: 2016-07-02
• Subjects: IT diffusion and adoption -- self-efficacy -- user psychology -- ERP -- healthcare systems -- job satisfaction -- goal awareness; Electronic data processing -- Periodicals; Human engineering -- Periodicals; Information technology -- Periodicals; 303.4833
• DOI: 10.1080/0144929X.2016.1171396
• Languages: English
• ISSNs: 0144-929X

Abstract

ABSTRACT: This paper investigates the influence of goal awareness and IT self-efficacy on job satisfaction based on the motivation sequence model, goal-setting theory, and social cognitive theory. Using a large-scale field survey of healthcare enterprise resource planning (ERP) system users ( n = 352), this study investigates these relationships and provides important insight to healthcare ERP system researchers and managers. Both goal awareness and IT self-efficacy influence positive job satisfaction of healthcare ERP system users, as expected. Furthermore, the influence of goal awareness is stronger when the role of ERP systems is highly perceived for decision-making of the job. There was no interaction effect between goal awareness and IT self-efficacy in the post hoc analysis. The model is significantly supported by the empirical test with the large number of field data from healthcare ERP system users in the healthcare company. Practical and academic implications are discussed in the paper.