Cite
HARVARD Citation
Li, M. et al. (2016). The Chinese way of response to hospitality service failure: The effects of face and guanxi. International journal of hospitality management. pp. 18-29. [Online].
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Li, M. et al. (2016). The Chinese way of response to hospitality service failure: The effects of face and guanxi. International journal of hospitality management. pp. 18-29. [Online].