ED-HOME: Improving educator confidence and patient education in the Emergency Department. Issue 3 (August 2016)

• Record Type: Journal Article
• Authors: Coombs, Nicole M.; Porter, Joanne E.; Beauchamp, Alison
• Is Part Of: Australasian emergency nursing journal. Volume 19:Issue 3(2016)
• Page Start: 133
• Page End: 137
• Publication Date: 2016-08
• Subjects: Patient education -- Emergency department -- Nurse confidence -- Self-efficacy -- ED-HOME; Emergency nursing -- Australia -- Periodicals; Nursing -- Periodicals; 616.025
• DOI: 10.1016/j.aenj.2016.01.002
• Languages: English
• ISSNs: 1574-6267

Abstract

Summary: Background: Barriers to effective patient communication in the emergency department (ED) are well recognised; time, resources and staff and consumer expectations. This project aimed to improve the quality of health education provided in the ED by increasing nurses' confidence as educators. Method: By providing a staff information package including the introduction of a new structured education tool; ED-HOME, and by assessing the confidence and self-efficacy of the nurses in the process, we hoped to determine if an improvement in practice and confidence was achieved. A quantitative, pre and post-test questionnaire comparison study was undertaken before and after a four week implementation period. The project examined the attitudes and practices of registered emergency nurses and was conducted in one metropolitan emergency department. Results: Results indicated that nurse confidence and self-efficacy improved by using the new structured ED-HOME format and both staff satisfaction and education competence increased. Participants positively responded to the new tool and recommended future use in the ED. Conclusion: This project demonstrates that if emergency nurses feel more confident with their educating practices and by using a structured format, patients will benefit from better quality patient education provided in the ED.