An Assessment of Pronouns as Linguistic Cues for Predicting Work Attitudes. Issue 2 (1st July 2016)

• Record Type: Journal Article
• Authors: Lion, Robert W.; Bolinger, Alexander R.
• Is Part Of: Performance improvement quarterly. Volume 29:Issue 2(2016)
• Page Start: 125
• Page End: 144
• Publication Date: 2016-07-01
• Subjects: Performance technology -- Periodicals; Performance -- Periodicals; Organizational effectiveness -- Periodicals; Employees -- Training of -- Periodicals; Educational technology -- Periodicals; 658.401305
• DOI: 10.1002/piq.21221
• Languages: English
• ISSNs: 0898-5952

Abstract

Abstract : Former Secretary of Labor Robert Reich (Reich, 1993) proposed that the pronouns employees use to describe their organization reveal information about their levels of engagement and affective commitment at work. In particular, he predicted that employees who describe their organization using the pronoun "we" are more engaged and committed than those who use the pronoun "they" in describing their organization. Reich's proposal has intuitive appeal and has been repeated in popular press accounts, but the accuracy of his prediction has not been empirically evaluated. In this article, we systematically examine the "Reich test" and find that the gender of the respondent is an important boundary condition to Reich's prediction. That is, our findings suggest that use of the pronoun "we" may serve as a predictor of work engagement and affective commitment for men, but not for women. We discuss the implications of these findings and the promise of exploring employees' linguistic indicators to understand social, affective, and cognitive psychological processes.