Determinants of knowledge management system adoption in health care. Issue 3 (2nd July 2016)

• Record Type: Journal Article
• Authors: Tsai, Jacob Chia-An; Hung, Shin-Yuan
• Is Part Of: Journal of organizational computing and electronic commerce. Volume 26:Issue 3(2016)
• Page Start: 244
• Page End: 266
• Publication Date: 2016-07-02
• Subjects: Health care -- information technology adoption -- knowledge management -- knowledge management system; Management -- Data processing -- Periodicals; Electronic commerce -- Periodicals; Electronic data interchange -- Periodicals; Business enterprises -- Computer networks -- Periodicals; 658.0505
• DOI: 10.1080/10919392.2016.1194062
• Languages: English
• ISSNs: 1091-9392

Abstract

Abstract: The demand for efficient knowledge management (KM) in health care is increasing because the complexity and scale of the knowledge generated from medical research and clinical practices have resulted in challenges of information overload and medical quality. These critical issues can be improved through the adoption of knowledge management systems (KMS). However, the adoption of technological innovations in health care demands an enhanced understanding of the lagged technology adoption status in the health care sector. This study uses empirical methods to investigate the determinants of KMS adoption on the basis of a national survey. Results suggest that KMS adoption is affected by organizational characteristics, KM enablers, and KMS characteristics. We emphasize that KMS adoption in health care is considerably complex because it largely depends on KM enablers and organizational characteristics and not solely on system characteristics. The implications of the findings for research and practice are outlined in this work.