Relationships Differentiation: Cross-ethnic Comparisons in the Malaysian Workplace. Issue 2 (3rd March 2016)

• Record Type: Journal Article
• Authors: Bakar, Hassan Abu; Halim, Haslina; Mustaffa, Che Su; Mohamad, Bahtiar
• Is Part Of: Journal of intercultural communication research. Volume 45:Issue 2(2016)
• Page Start: 71
• Page End: 90
• Publication Date: 2016-03-03
• Subjects: Leader–member exchange -- cross-ethnic -- dyad, relationships, differentiation; Intercultural communication -- Periodicals; 303.482
• DOI: 10.1080/17475759.2016.1140672
• Languages: English
• ISSNs: 1747-5759

Abstract

Abstract: This research examines how Malaysian managers and employees interpret and embody leader–member relationships differentiation. To analyze this question, we conducted a thematic analysis of top management, middle management and supporting dialogue group discussions. Results showed that leader–member relationships differentiation is a symbol that is essential for the creation and sustenance of leader's conceptual skills, communication openness, respect, trust, and age differentiation. These findings validate our proposition of leader–member relationships differentiation in Malaysian workplace and empirical support for the central roles of communication exchange processes in workgroups.