Cite
HARVARD Citation
Tao, K. et al. (2016). How Angry Customer Complaints Influence Salesperson Commitment to Service Quality. Journal of marketing theory and practice. 24 (3), pp. 265-282. [Online].
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Tao, K. et al. (2016). How Angry Customer Complaints Influence Salesperson Commitment to Service Quality. Journal of marketing theory and practice. 24 (3), pp. 265-282. [Online].