Cite
HARVARD Citation
Guo, X. et al. (2016). Customer perspective on overbooking: The failure of customers to enjoy their reserved services, accidental or intended?. Journal of air transport management. pp. 65-72. [Online].
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Guo, X. et al. (2016). Customer perspective on overbooking: The failure of customers to enjoy their reserved services, accidental or intended?. Journal of air transport management. pp. 65-72. [Online].