A hybrid financial performance evaluation model for wealth management banks following the global financial crisis. Issue 1 (2nd January 2016)

• Record Type: Journal Article
• Authors: Chang, Shun-Chiao; Tsai, Pei-Hsuan
• Is Part Of: Technological and economic development of economy. Volume 22:Issue 1(2016)
• Page Start: 21
• Page End: 46
• Publication Date: 2016-01-02
• Subjects: wealth management -- global financial crisis -- performance evaluation -- AHP -- VIKOR -- SPPRC; Sustainable development -- Periodicals; Construction industry -- Technological innovations -- Lithuania -- Periodicals; Construction industry -- Capital productivity -- Lithuania -- Periodicals; Construction industry -- Capital productivity; Construction industry -- Technological innovations; Lithuania; Periodicals; 338.4762409479
• DOI: 10.3846/20294913.2014.986771
• Languages: English
• ISSNs: 2029-4913

Abstract

Abstract: The study constructs a hybrid approach to financial performance evaluation for wealth management (WM) banks affected by the global financial crisis from the middle of 2007 into 2008 utilizing an analytic hierarchy process (AHP) and the VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR). Five aspects of multi-criteria group decision making including service, performance, professionalism, risk control, and consumers' confidence (SPPRC) reveal that consumers' confidence, risk control and service are the top three key factors for Taiwan's seven main WM banks in evaluating the performance of banking managers.