Cite
HARVARD Citation
Ding, M. et al. (2016). What Men and Women Really Want: Differences in Gender-Based Evaluations of Service Recovery Efforts. Journal of Asia-Pacific business. 17 (1), pp. 59-80. [Online].
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Ding, M. et al. (2016). What Men and Women Really Want: Differences in Gender-Based Evaluations of Service Recovery Efforts. Journal of Asia-Pacific business. 17 (1), pp. 59-80. [Online].