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HARVARD Citation
Sekhon, H. et al. (2015). Service excellence in UK retail banking: customers' perspectives of the important antecedents. International journal of bank marketing. 33 (7), pp. 904-921. [Online].
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Sekhon, H. et al. (2015). Service excellence in UK retail banking: customers' perspectives of the important antecedents. International journal of bank marketing. 33 (7), pp. 904-921. [Online].