A proposed method for assessing knowledge loss risk with departing personnel. Issue 2 (6th May 2014)

• Record Type: Journal Article
• Authors: Eugene Jennex, Murray
• Is Part Of: VINE. Volume 44:Issue 2(2014)
• Page Start: 185
• Page End: 209
• Publication Date: 2014-05-06
• Subjects: Libraries -- Automation -- Periodicals; Information storage and retrieval systems -- Periodicals; 020
• DOI: 10.1108/VINE-07-2012-0028
• Languages: English
• ISSNs: 0305-5728

Abstract

<abstract> <title> <x content-type="archive" xml:space="preserve">Abstract</x> </title> <sec> <title content-type="abstract-heading">Purpose</title> <p> – The purpose of the paper is to propose a methodology for organizations to use to assess the risk of knowledge loss should a specific employee leave. The article also proposes actions that can be taken by the organization to capture this knowledge before it is lost. </p> </sec> <sec> <title content-type="abstract-heading">Design/methodology/approach</title> <p> – Applied research based on the systems analysis approach. </p> </sec> <sec> <title content-type="abstract-heading">Findings</title> <p> – The paper finds that it is possible to create a system for identifying which knowledge is most likely to be lost and to guide an organization towards the appropriate actions for capturing that knowledge before it is lost. </p> </sec> <sec> <title content-type="abstract-heading">Research limitations/implications</title> <p> – The process has only been piloted on a single organization and with a limited number of subjects. However, the results are promising, and future research is focused on exploring generalizability. </p> </sec> <sec> <title content-type="abstract-heading">Practical implications</title> <p> – The paper provides a process that will assist managers in making better decisions when allocating resources for capturing knowledge from departing individuals. </p> </sec> <sec> <title content-type="abstract-heading">Social implications</title> <p> – The process introduces a new social dynamic in the assessment of individuals which may have an impact on organizational dynamics. </p> </sec> <sec> <title content-type="abstract-heading">Originality/value</title> <p> – This is a very innovative and original application of traditional risk assessment principles.</p> </sec> </abstract>