Factors influencing ERP implementation in retail sector: an empirical study from India. Issue 4 (8th July 2014)

• Record Type: Journal Article
• Authors: Garg, Poonam; Garg, Atul
• Is Part Of: Journal of enterprise information management. Volume 27:Issue 4(2014)
• Page Start: 424
• Page End: 448
• Publication Date: 2014-07-08
• Subjects: Management information systems -- Periodicals; Business logistics -- Periodicals; Business -- Data processing -- Periodicals; Management -- Data processing -- Periodicals; 658.05
• DOI: 10.1108/JEIM-06-2012-0028
• Languages: English
• ISSNs: 1741-0398

Abstract

<abstract> <title> <x content-type="archive" xml:space="preserve">Abstract</x> </title> <sec> <title content-type="abstract-heading">Purpose</title> <p> – The purpose of this paper is to explore the factors influencing the enterprise resource planning (ERP) implementation success in Indian retail sector. Additionally, the study also addresses the relationship between factors that influence ERP implementation and the success of ERP implementation empirically. Strategic, Technological, People and Project management are the examined factors. </p> </sec> <sec> <title content-type="abstract-heading">Design/methodology/approach</title> <p> – Empirical data were collected through survey questionnaire from practitioner like project sponsors, project managers, implementation consultants and team members who were involved in ERP implementation in retail sector. </p> </sec> <sec> <title content-type="abstract-heading">Findings</title> <p> – The results of the study has empirically verified that Strategic, Technological, People and Project management factors are positively influencing ERP implementation success. All four hypotheses were supported by results of the study. </p> </sec> <sec> <title content-type="abstract-heading">Practical implications</title> <p> – This study will provide valuable insights to researchers, practicing managers and those who are planning to implement ERP in retail organization. </p> </sec> <sec> <title content-type="abstract-heading">Originality/value</title> <p> – Very few empirical studies have been performed to investigate the influencing factor of ERP implementation and types of relationships between factors that influence ERP implementation and the success of ERP implementation in Indian retail sector. This study examines how Strategic, Technological, People, and Project management factors are influencing ERP implementation success in retail sector of India. Therefore, the research can make a useful contribution.</p> </sec> </abstract>