Methodologies for developing knowledge management systems: an evaluation framework. Issue 4 (13th July 2015)

• Record Type: Journal Article
• Authors: Dehghani, Razieh; Ramsin, Raman
• Is Part Of: Journal of knowledge management. Volume 19:Issue 4(2015)
• Page Start: 682
• Page End: 710
• Publication Date: 2015-07-13
• Subjects: Knowledge management -- Periodicals; 658.4
• DOI: 10.1108/JKM-10-2014-0438
• Languages: English
• ISSNs: 1367-3270

Abstract

<abstract> <title> <x content-type="archive" xml:space="preserve">Abstract</x> </title> <sec> <title content-type="abstract-heading">Purpose</title> <p> – This paper aims to provide a criteria-based evaluation framework for assessing knowledge management system (KMS) development methodologies. </p> </sec> <sec> <title content-type="abstract-heading">Design/methodology/approach</title> <p> – The evaluation criteria have been elicited based on the features expected from a successful KMS. Furthermore, a number of prominent KMS development methodologies have been scrutinized based on the proposed evaluation framework. </p> </sec> <sec> <title content-type="abstract-heading">Findings</title> <p> – It was demonstrated that the proposed evaluation framework is detailed and comprehensive enough to reveal the strengths and weaknesses of KMS development methodologies. It was also revealed that even though the evaluated methodologies possess certain strong features, they suffer from several shortcomings that need to be addressed. </p> </sec> <sec> <title content-type="abstract-heading">Research limitations/implications</title> <p> – The evaluation framework has not been applied to all existing KMS development methodologies; however, the evaluation does cover the most comprehensive methodologies which exist in the research context. </p> </sec> <sec> <title content-type="abstract-heading">Practical implications</title> <p> – The results of this research can be used for the following purposes: organizational goal-based selection of KMS development methodologies, evolution of existing KMS development methodologies and engineering of tailored-to-fit KMS development methodologies. </p> </sec> <sec> <title content-type="abstract-heading">Originality/value</title> <p> – The proposed evaluation framework provides a comprehensive and detailed set of criteria for assessing general, area-specific and context-specific features of KMS development methodologies. KMS developers can select the methodology which best fits their requirements based on the evaluation results. Furthermore, method engineers can extend existing methodologies or engineer new ones so as to satisfy the specific requirements of the project at hand.</p> </sec> </abstract>