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HARVARD Citation
Elina Jaakkola, A. et al. (2015). Service experiences beyond the direct use: indirect customer use experiences of smartphone apps. Journal of service management. 26 (2), pp. 224-248. [Online].
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Elina Jaakkola, A. et al. (2015). Service experiences beyond the direct use: indirect customer use experiences of smartphone apps. Journal of service management. 26 (2), pp. 224-248. [Online].