Appreciating your staff makes sound business sense. Issue 2 (9th March 2015)

• Record Type: Journal Article
• Authors: White, Paul
• Is Part Of: Human resource management international digest. Volume 23:Issue 2(2015)
• Page Start: 31
• Page End: 33
• Publication Date: 2015-03-09
• Subjects: Personnel management -- Periodicals; 658.3124
• DOI: 10.1108/HRMID-01-2015-0014
• Languages: English
• ISSNs: 0967-0734

Abstract

<abstract> <title> <x content-type="archive" xml:space="preserve">Abstract</x> </title> <sec> <title content-type="abstract-heading">Purpose</title> <p> – Advances the view that showing appreciation to employees makes sound business sense. </p> </sec> <sec> <title content-type="abstract-heading">Design/methodology/approach</title> <p> – Observes that many employee-recognition schemes currently fail to achieve their goal and explains how to rectify this. </p> </sec> <sec> <title content-type="abstract-heading">Findings</title> <p> – Explains that when employees do not feel appreciated, bad things happen in the organization, with higher rates of tardiness, more absenteeism, increased internal theft by employees and managers, higher staff turnover, more internal conflict and stress among team members, a drop in productivity and the quality of work and lower customer-satisfaction ratings. </p> </sec> <sec> <title content-type="abstract-heading">Practical implications</title> <p> – Describes how team members feel appreciated when appreciation is: communicated regularly; given in language and actions important to the recipient; delivered individually and about him or her personally; and viewed as being authentic. </p> </sec> <sec> <title content-type="abstract-heading">Social implications</title> <p> – Highlights how organizations can improve the performance of their employees. </p> </sec> <sec> <title content-type="abstract-heading">Originality/value</title> <p> – Concludes that the key is to communicate authentic appreciation in the ways that are meaningful to team members.</p> </sec> </abstract>