Association of Patient-Reported Care Coordination With Patient Satisfaction. Issue 1 (January 2015)

• Record Type: Journal Article
• Authors: Wang, Margaret C.; Mosen, David; Shuster, Elizabeth; Bellows, Jim
• Is Part Of: Journal of ambulatory care management. Volume 38:Issue 1(2015)
• Publication Date: 2015-01
• Subjects: Ambulatory medical care -- Administration -- Periodicals; Ambulatory medical care -- United States -- Administration -- Periodicals; Community health services -- Administration -- Periodicals; Community health services -- United States -- Administration -- Periodicals; Health planning -- Periodicals; Health planning -- United States -- Periodicals; 362.12
• DOI: 10.1097/JAC.0000000000000021
• Languages: English
• ISSNs: 0148-9917

Abstract

<abstract> <title> <x xml:space="preserve">Abstract</x> </title> <sec> <p>Little is known about the relationship between care coordination directly assessed from the patient's perspective and patient satisfaction. This study applied multiple logistic regression models to examine associations between patient-reported care coordination and patient satisfaction among 1367 patients with diabetes. We found robust positive relationship between care coordination and patient satisfaction with overall chronic care (odds ratio [OR] = 1.78), one's regular doctor (OR = 1.85), and the way care was organized (OR = 1.98). Implications for health plans, providers, and future research are discussed.</p> </sec> </abstract>