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HARVARD Citation
Walker, A. et al. (n.d.). An evaluation of the process capability implications of the requirements of ISO/IEC 20000‐1. Journal of software. 26 (12), pp. 1316-1326. [Online].
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Walker, A. et al. (n.d.). An evaluation of the process capability implications of the requirements of ISO/IEC 20000‐1. Journal of software. 26 (12), pp. 1316-1326. [Online].