Six Sigma: Just More of the Same?. Issue 2 (21st February 2013)

• Record Type: Journal Article
• Authors: Roth, William F.
• Is Part Of: Performance improvement. Volume 52:Issue 2(2013:Feb.)
• Page Start: 25
• Page End: 30
• Publication Date: 2013-02-21
• Subjects: Organizational learning -- Periodicals; Organizational effectiveness -- Periodicals; Performance -- Periodicals; Employees -- Training of -- Periodicals; 658.314
• DOI: 10.1002/pfi.21326
• Languages: English
• ISSNs: 1090-8811

Abstract

<abstract abstract-type="main" xml:lang="en"> <title>Abstract</title> <p>This article tells how Six Sigma builds on a progression of earlier approaches to increasing workplace efficiencies and improving product quality. The article explores the productivity improving contributions of Adam Smith, Frederick Taylor, W. Edwards Deming, the Systems school, and Michael Hammer, showing that Six Sigma ends up combining the strengths of these contributions. It offers an alternative approach focused more on the non‐quantifiable elements, an approach that might be the next step in the progression.</p> </abstract>